Meet Lisa: Licensed Aesthetician and Renudes Head of Customer Service

When did you first realise you wanted a career in skincare? 

For as long as I can remember I've always shown a great interest in looking after myself and those around me. From a young age, I would create 'special skincare potions' and enjoy pampering family members in my very own beauty spa! 

Tell us a bit about your experience in the industry  

I have over 15 years of experience in the beauty industry, from working hands-on in clinics to being part of small and large e-commerce companies. I currently manage the team of Aestheticians here at Renude focusing on creating bespoke skincare routines for customers, while also providing ongoing unique and flawless customer support.   

What would you say had been your career highlight?  

There really are a lot of stand-out moments during my career, however, I feel supporting my team remotely through lockdown, maintaining high spirits, strong teamwork and high levels of customer service is a personal favourite career highlight. This was a challenging time for all of us on so many different levels, however, a great life lesson that has shown how resilient we can be. 

What is your favourite thing about working in skincare? 

I will always love everything about working within the beauty industry. Especially creating the perfect skincare routines for our wonderful customers and being able to say I helped them achieve their goals. However, if I had to select my all-time favourite it would be having unlimited knowledge of skincare products and ingredients. It can be very difficult trying to understand the purpose of each ingredient and make sure to use it in the best way for each skin condition/concern. I love introducing new products into my skincare routine, and then sharing my insight with others.  

What ingredients are in your personal skincare routine? 

My day-to-day products contain Vitamin C, Hyaluronic Acid and Salicylic Acid. Then once or twice a week I also use products containing Azelaic Acid and Vitamin A. 

What do you love about working at Renude? 

The wonderful Renude team! Great I get to work alongside such incredible people who share the same interest in skincare, we always have something to talk about!   

What is your best bit of skincare advice? 

1. - To always double cleanse in the evening. This is something that without fail can change the appearance of someone's skin overnight!  

2. - Be patient when introducing active ingredients into your skincare routine, less is always more, to begin with. 

3. - ALWAYS wear an SPF - yes that's EVERYDAY!